Terms and Conditions
Download the business Conditions here
PERSONAL ACCOUNTS | |||||||
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PRODUCT | NOSTRO FCA | CURRENT ACCOUNT – PREMIUM | CURRENT ACCOUNT – BASIC | NMBLITE ACCOUNT | SAVINGS ACCOUNT | FIXED/TERM DEPOSIT | |
MINIMUM ACCOUNT BALANCE | USD10 | ZWL170 | ZWL120 | ZWL45 | ZWL500 | ZWL10,000 | |
WITHDRAWAL CONDITIONS | On Demand | On Demand | On Demand | On Demand | On Demand | On Maturity |
PERSONAL LOANS & OVERDRAFTS | ||||
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TENOR 3-24 MONTHS | MINIMUM LENDING RATE p.a plus a margin | ARRANGEMENT FEES UP TO 8% | INSURANCE 1% p.a |
MORTGAGE LOANS | |||||
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TENOR UP TO 3 YEARS | ESTABLISHMENT FEES 3% | VALUATION FEES 1% | INTEREST RATES UP TO 65% p.a | DEPOSIT 25% OF PURCHASE PRICE | ANNUAL MAINTENANCE FEE 1% OF LOAN AMOUNT |
BUSINESS ACCOUNTS | |||||
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PRODUCT | BUSINESS NOSTRO FCA | BUSINESS CURRENT ACCOUNT | SME CURRENT ACCOUNT | INVESTMENT/CALL ACCOUNT | FIXED/TERM DEPOSIT |
MINIMUM ACCOUNT BALANCE | USD25 | ZWL1500 | ZWL500 | ZWL10,000 | ZWL10,000 |
WITHDRAWAL CONDITIONS | On Demand | On Demand | On Demand | On Demand | On Maturity |
BUSINESS FINANCE | |||
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LOANS/OVERDRAFTS | Minimum lending rate p.a. plus a margin | Penalty interest rate – Lending Rate plus 8% p.a. | |
ACCEPTANCE CREDITS/BAS | Commission up to 2.5% plus Market Discount Rate | Establishment fees up to 5% | Guarantee Commissions: 2% quarterly |
INTERNATIONAL BANKING CHARGES | |||||
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IMPORT AND EXPORT DOCUMENTATION | |||||
EXPORTER REGISTRATION | ZWL500 | PRIOR EXCON APPLICATION | ZWL500 | DOCUMENTARY COLLECTION | ZWL1500 |
PRE STAMPED AUTHORITY | ZWL500 | FORM CD1 | ZWL300 | CAPITAL ACCOUNT TRANSACTION | ZWL2000 |
IMPORTER REGISTRATION | ZWL500 | BULK FORM CD1 | ZWL1000 | CD3 ADMINISTRATION FEE | ZWL300 |
TELEGRAPHIC TRANSFERS | |||
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OUTGOING TELEGRAPHIC TRANSFER | 0.5%; Min USD30; Max USD350 | EXCON BATCH FEE | ZWL50 |
FOREIGN BANK CHARGE | 1%; Min USD50; Max USD150 | PAYMENT CANCELLATION/AMENDMENT | ZWL200 |
LETTERS OF CREDIT | |||
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ESTABLISHMENT FEE | 0.75% flat USD | DOCUMENT NEGOTIATION | 0.5% |
CONFIRMATION FEE | 0.5% pro rata USD | DOCUMENT COLLECTION | ZWL1500 |
ACCOUNT SERVICE CHARGES | |||||||||
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PERSONAL NOSTRO FCA |
PERSONAL CURRENT ACCOUNT PREMIUM |
PERSONAL CURRENT ACCOUNT BASIC |
NMBLITE ACCOUNT | PERSONAL SAVINGS ACCOUNT |
BUSINESS NOSTRO FCA |
BUSINESS CURRENT ACCOUNT |
SME CURRENT ACCOUNT |
BUSINESS SAVINGS ACCOUNT |
|
MONTHLY SERVICE FEES | USD5 | ZWL170 | ZWL120 | ZWL45 | ZWL40 (Below Min Balance) |
USD15 | ZWL1500 | ZWL500 | ZWL500 (Below Min Balance) |
CASH WITHDRAWAL FEE | 2%; Min USD5 | 3%; Min ZWL35 | 3%; Min ZWL35 | 3%; Min ZWL35 | 3%; Min ZWL35 | 2%; Min USD5 | 3%; Min ZWL50 | 3%; Min ZWL50 | 3%; Min ZWL50 |
ATM CASH WITHDRAWAL | N/A | 3%; Min ZWL35 | 3%; Min ZWL35 | 3%; Min ZWL35 | 3%; Min ZWL35 | N/A | N/A | N/A | N/A |
INTER ACCOUNT TRANSFERS | USD3 | 1%; Min ZWL75 Max ZWL1000 |
1%; Min ZWL75 Max ZWL1000 |
1%; Min ZWL75 Max ZWL1000 |
1%; Min ZWL75 Max ZWL1000 |
USD3 | 1%; Min ZWL75 Max ZWL1000 |
1%; Min ZWL75 Max ZWL1000 |
1%; Min ZWL75 Max ZWL1000 |
MERCHANT POS | |
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MONTHLY CHARGE | 1%; Min ZWL1000 (KaGwenya) and Min ZWL1300 (Standard POS) |
EVENTS POS HIRE | 1%; Min ZWL1500 per hire |
SEASONAL POS HIRE | 1%; Min ZWL1500 per month |
OTHER CHARGES | |||||
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RTGS |
INTERNET BANKING
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Individual: 2%; Min ZWL50; Max ZWL500 | ACCOUNT STATEMENT / BALANCE ENQUIRY | MOBILE BANKING: ZWL15 | INTERNET BANKING: ZWL15 |
Corporate: 2%; Min ZWL250; Max ZWL1000 | BILL PAYMENTS | 1.5%; Min ZWL15 Max ZWL1500 | INTERNET BANKING 1.5%; Min ZWL15 Max ZWL1500 |
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ZIPIT TO OTHER BANKS | MOBILE BANKING | 2%; Min ZWL50 Max ZWL300 | POS INSUFFICIENT FUNDS ZWL10 | ZIMSWITCH INSUFFICIENT FUNDS ZWL10 PLUS ZIMSWITCH FEE |
DEBIT, PREFUNDED AND CREDIT CARDS | ||||||||
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CARD ISSUANCE | ACCESS CARD ZWL300 | TAP CARD ZWL100 | VISA CLASSIC EQUIVALENT TO USD10 | VISA GOLD EQUIVALENT TO USD12 | ||||
VISA PLATINUM EQUIVALENT TO USD15 | POS PURCHASES (LESS THAN ZWL100) ZWL5; (ABOVE ZWL100) 1%; Min ZWL10; Max ZWL300 | CARD REPLACEMENT ZWL500 | ECOCASH BANK TO WALLET TRANSFERS 2.5%; MIN ZWL20, MAX ZWL200 | |||||
PREFUNDED CARDS ISSUANCE | VISA CLASSIC PREFUNDED USD10 | VISA GOLD PREFUNDED USD12 | VISA PLATINUM PREFUNDED USD15 | |||||
VISA PURCHASES | POS AND ONLINE 2%; PLUS USD2.50 | DECLINED TRANSACTION USD1 | ||||||
VISA WITHDRAWALS | BRANCH CASH WITHDRAWAL 2%; PLUS USD3.50 | ATM WITHDRAWAL 2%; PLUS USD3.50 |