Pamela Chinhoyi

Qualification and Experience: BSc Human Resources Management, MComm Strategic Management and Corporate Governance, Dip. Talent Management, Dip. Competency and Skills Mapping, Dip Human Capital Development, MBTI Certified. Cert. Return on Marketing Investment and Cert. Brand Management

Pamela is a strategist with over 18 years of experience in process transformation, people-centric innovation, and the delivery of business solutions that drive sustainable strategy execution. With her foundation in talent management, Pamela brings a unique blend of human insight and commercial acumen to her current role as Head of Marketing.

Her transition into brand and marketing leadership has enabled her to shape the NMB brand with purpose driving strategic communications, repositioning customer experience, and aligning the brand promise with internal culture. She leads with a deep understanding of both people and performance, ensuring that every campaign, message, and customer touchpoint reinforces the bank’s value in the market.

Pamela is passionate about business strategy, investor relations, brand equity, and ensuring that internal alignment powers external brand credibility.